{"id":2436,"date":"2020-01-29T11:02:55","date_gmt":"2020-01-29T11:02:55","guid":{"rendered":"https:\/\/ozon.ly\/en\/?page_id=2436"},"modified":"2022-11-01T09:09:08","modified_gmt":"2022-11-01T09:09:08","slug":"issue-report","status":"publish","type":"page","link":"https:\/\/ozon.ly\/en\/issue-report\/","title":{"rendered":"Complaints Form"},"content":{"rendered":"<div>\n<div>You have a problem!<\/div>\n<\/div>\n<div>Please fill out the following form with all the explanatory information so that we can assist you and solve the problem.<br \/>\nWe will contact you as soon as possible.<\/div>\n<div>\n<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_6_container\" data-token=\"5a66548c0064ff6f2d1f84e6a9e18739\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form  frm_js_validate  frm_ajax_submit  frm_pro_form \" id=\"form_coverage-forms2\"  data-token=\"5a66548c0064ff6f2d1f84e6a9e18739\">\n<div class=\"frm_form_fields \">\n<fieldset class=\"uk-fieldset\">\n<legend class=\"uk-legend frm_screen_reader\">\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0634\u0643\u0627\u0648\u0649<\/legend>\r\n\r\n<div class=\"frm_fields_container  uk-grid uk-grid-small\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"6\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_6\" id=\"frm_hide_fields_6\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"coverage-forms2\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit uk-width-1-1_entry_6\" name=\"frm_submit uk-width-1-1_entry_6\" value=\"401b96e208\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2436\/\" \/><div id=\"frm_field_49_container\" class=\"frm_form_field frm_section_heading form-field  uk-margin uk-width-1-1\">\r\n<h2 class=\"frm_pos_top frm_section_spacing  uk-heading-line uk-text-large uk-width-1-1 uk-margin-small-bottom\">Personal information<\/h2>\r\n\r\n\r\n<div id=\"frm_field_50_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s frm_first uk-margin\">\r\n    <label for=\"field_dqmsj\" id=\"field_dqmsj_label\" class=\"frm_primary_label\">Customer name*\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_dqmsj\" name=\"item_meta[50]\" value=\"\"  data-sectionid=\"49\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" class=\"uk-input\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_51_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s uk-margin\">\r\n    <label for=\"field_7xhis2\" id=\"field_7xhis2_label\" class=\"frm_primary_label\">Phone number *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_7xhis2\" name=\"item_meta[51]\" value=\"\"  data-sectionid=\"49\" maxlength=\"10\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Phone is invalid\" class=\"uk-input\" aria-invalid=\"false\" pattern=\"(09)[0-9]{1}[0-9]{7}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_54_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s frm_first uk-margin\">\r\n    <label for=\"field_2xipt2\" id=\"field_2xipt2_label\" class=\"frm_primary_label\">Email *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_2xipt2\" name=\"item_meta[54]\" value=\"\"  data-sectionid=\"49\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Invalid Email\" class=\"uk-input\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_55_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s uk-margin\">\r\n    <label for=\"field_df3i0\" id=\"field_df3i0_label\" class=\"frm_primary_label\">City *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[55]\" id=\"field_df3i0\"  data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"City * is invalid\" class=\"uk-select\" aria-invalid=\"false\"  >\n\t\t<option  value=\"\u0637\u0631\u0627\u0628\u0644\u0633\">\u0637\u0631\u0627\u0628\u0644\u0633<\/option><option  value=\"\u0627\u0644\u062c\u0645\u064a\u0644\">\u0627\u0644\u062c\u0645\u064a\u0644<\/option><option  value=\"\u0635\u0628\u0631\u0627\u062a\u0647\">\u0635\u0628\u0631\u0627\u062a\u0647<\/option><option  value=\"\u0635\u0631\u0645\u0627\u0646\">\u0635\u0631\u0645\u0627\u0646<\/option><option  value=\"\u0627\u0644\u0632\u0627\u0648\u064a\u0629\">\u0627\u0644\u0632\u0627\u0648\u064a\u0629<\/option><option  value=\"\u0627\u0644\u0637\u0648\u064a\u0644\u0629\">\u0627\u0644\u0637\u0648\u064a\u0644\u0629<\/option><option  value=\"\u0631\u0642\u062f\u0627\u0644\u064a\u0646\">\u0631\u0642\u062f\u0627\u0644\u064a\u0646<\/option><option  value=\"\u0632\u0648\u0627\u0631\u0629\">\u0632\u0648\u0627\u0631\u0629<\/option><option  value=\"\u0632\u0644\u0637\u0646\">\u0632\u0644\u0637\u0646<\/option><option  value=\"\u0648\u0631\u0634\u0641\u0627\u0646\u0629\">\u0648\u0631\u0634\u0641\u0627\u0646\u0629<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_52_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-margin uk-width-1-1\">\r\n    <label for=\"field_pc4ql\" id=\"field_pc4ql_label\" class=\"frm_primary_label\">Contract number\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_pc4ql\" name=\"item_meta[52]\" value=\"\"  data-sectionid=\"49\" maxlength=\"7\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Invalid contract number, please check\" class=\"uk-input\" aria-invalid=\"false\" pattern=\"([\u0660-\u06690-9]+)$\"   aria-describedby=\"frm_desc_field_pc4ql\"\/>\r\n    <span class=\"uk-text-small\">It consists of 7 numbers<\/span>\r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_56_container\" class=\"frm_form_field frm_section_heading form-field  uk-margin uk-width-1-1\">\r\n<h2 class=\"frm_pos_top frm_section_spacing  uk-heading-line uk-text-large uk-width-1-1 uk-margin-small-bottom\">Service information<\/h2>\r\n\r\n\r\n<div id=\"frm_field_57_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s frm_first uk-margin\">\r\n    <label for=\"field_l36vr2\" id=\"field_l36vr2_label\" class=\"frm_primary_label\">Service Type *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    \t\t<select name=\"item_meta[57]\" id=\"field_l36vr2\"  data-sectionid=\"56\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Service Type * is invalid\" class=\"uk-select\" aria-invalid=\"false\"  >\n\t\t<option  value=\"Wireless Home Internet Wifi\">Wireless Home Internet Wifi<\/option><option  value=\"Wired Home Internet ADSL\">Wired Home Internet ADSL<\/option><option  value=\"Leased Tracks\">Leased Tracks<\/option><option  value=\"Leased Lines\">Leased Lines<\/option><option  value=\"Roaming Services And Cafes\">Roaming Services And Cafes<\/option>\t<\/select>\n\t\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_58_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s uk-margin\">\r\n    <label for=\"field_uzwcd2\" id=\"field_uzwcd2_label\" class=\"frm_primary_label\">Package name *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_uzwcd2\" name=\"item_meta[58]\" value=\"\"  data-sectionid=\"56\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" class=\"uk-input\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_60_container\" class=\"frm_form_field frm_section_heading form-field  uk-margin uk-width-1-1\">\r\n<h2 class=\"frm_pos_top frm_section_spacing  uk-heading-line uk-text-large uk-width-1-1 uk-margin-small-bottom\">Type of problem<\/h2>\r\n\r\n\r\n<div id=\"frm_field_61_container\" class=\"frm_form_field form-field  frm_top_container uk-width-1-2@s frm_first uk-margin\">\r\n    <label for=\"field_htjmp\" id=\"field_htjmp_label\" class=\"frm_primary_label\">Type of problem\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_htjmp\" name=\"item_meta[61]\" value=\"\"  data-sectionid=\"60\" placeholder=\"EX: a problem in filling the balance\" data-invmsg=\"Text is invalid\" class=\"uk-input\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_62_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-2@s uk-margin\">\r\n    <label for=\"field_ig7pi2\" id=\"field_ig7pi2_label\" class=\"frm_primary_label\">The date the problem occurred *\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_ig7pi2\" name=\"item_meta[62]\" value=\"\"  data-sectionid=\"60\" maxlength=\"10\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Invalid date\" class=\"frm_date uk-input\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_63_container\" class=\"frm_form_field form-field  frm_top_container uk-margin uk-width-1-1\">\r\n    <label for=\"field_v3oca2\" id=\"field_v3oca2_label\" class=\"frm_primary_label\">Notes\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[63]\" id=\"field_v3oca2\" rows=\"5\"  data-sectionid=\"60\" data-invmsg=\"\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0627\u062a is invalid\" class=\"uk-textarea\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<\/div>\n<div id=\"frm_field_65_container\" class=\"frm_form_field frm_section_heading form-field  uk-margin uk-width-1-1\">\r\n<h2 class=\"frm_pos_top frm_section_spacing  uk-heading-line uk-text-large uk-width-1-1 uk-margin-small-bottom\"><\/h2>\r\n\r\n\r\n<div id=\"frm_field_70_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container uk-width-1-1 frm_first uk-margin\">\r\n    <label for=\"field_fatts\" id=\"field_fatts_label\" class=\"frm_primary_label\">Find your location\r\n        <span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_fatts\" name=\"item_meta[70]\" value=\"\"  data-sectionid=\"65\" placeholder=\"Enter the location\" data-reqmsg=\"This field is required.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" class=\"uk-input\" aria-invalid=\"false\" data-geoautocomplete=\"1\" data-geofieldid=\"70\" data-geoshowmap=\"1\"   aria-describedby=\"frm_desc_field_fatts\"\/>\r\n    <span class=\"uk-text-small\">Please move the coverage icon on the map to determine your location, or click on the coverage icon inside the field to get your location directly.<\/span>\r\n    <input id=\"geo-lat-70\" name=\"geo_lat[70]\" class=\"frm-geo-lat\" type=\"hidden\" value=\"\"><input id=\"geo-lng-70\" name=\"geo_lng[70]\" class=\"frm-geo-lng\" type=\"hidden\" value=\"\"><div class=\"frm-geolocation-map\" style=\"height: 300px;margin-top:20px\"><\/div>\r\n<\/div>\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t\t<div class=\"frm__653f8fd279c97\">\n\t\t\t\t<label for=\"frm_email_6\" >\n\t\t\t\t\tIf you are human, leave this field blank.\t\t\t\t<\/label>\n\t\t\t\t<input  id=\"frm_email_6\" type=\"text\" class=\"frm_verify\" name=\"frm__653f8fd279c97\" value=\"\" autocomplete=\"false\"  \/>\n\t\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"l5kW8jUOPY+Z7pTJEuk6uk1g5PoMaLya88p7i\/y22Hc=\" \/><div class=\"frm_submit uk-width-1-1\">\r\n\r\n<button class=\"frm_button_submit frm_final_submit uk-button uk-button-primary \" type=\"submit\"   formnovalidate=\"formnovalidate\">Send<\/button>\r\n\r\n<\/div><\/div>\n<\/fieldset>\n<\/div>\n<p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"141\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><\/form>\n<\/div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"style\":\"default\",\"width\":\"default\",\"vertical_align\":\"middle\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"title_breakpoint\":\"xl\",\"image_position\":\"center-center\",\"height\":\"expand\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"width_medium\":\"1-1\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"show_title\":true,\"show_meta\":true,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"grid_default\":\"1\",\"grid_medium\":\"\",\"filter_style\":\"tab\",\"filter_all\":true,\"filter_position\":\"top\",\"filter_align\":\"left\",\"filter_grid_width\":\"auto\",\"filter_grid_breakpoint\":\"m\",\"title_hover_style\":\"reset\",\"title_element\":\"div\",\"title_align\":\"left\",\"title_grid_width\":\"auto\",\"title_grid_breakpoint\":\"m\",\"meta_style\":\"text-meta\",\"meta_align\":\"below-title\",\"image_align\":\"left\",\"image_grid_width\":\"auto\",\"image_grid_breakpoint\":\"\",\"image_svg_color\":\"emphasis\",\"link_text\":\"Read more\",\"link_style\":\"default\",\"margin\":\"default\",\"item_animation\":true,\"title_style\":\"heading-small\",\"icon_color\":\"primary\",\"image_grid_column_gap\":\"small\",\"image_vertical_align\":true,\"icon_width\":\"50\",\"panel_padding\":\"\",\"panel_card_size\":\"\",\"parallax_easing\":\"1\",\"meta_element\":\"div\",\"content_column_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"title\":\"You have a problem!\",\"icon\":\"warning\",\"content\":\"\"}}]},{\"type\":\"text\",\"props\":{\"margin\":\"default\",\"column_breakpoint\":\"m\",\"maxwidth\":\"xlarge\",\"maxwidth_breakpoint\":\"m\",\"content\":\"Please fill out the following form with all the explanatory information so that we can assist you and solve the problem.\\nWe will contact you as soon as possible.\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"media_overlay_gradient\":\"\",\"style\":\"muted\",\"width_medium\":\"1-1\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"html\",\"props\":{\"content\":\"[formidable id=6]\"}}]}]}]}],\"version\":\"3.0.9\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You have a problem! Please fill out the following form with all the explanatory information so that we can assist you and solve the problem. We will contact you as soon as possible.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2436","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/pages\/2436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/comments?post=2436"}],"version-history":[{"count":6,"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/pages\/2436\/revisions"}],"predecessor-version":[{"id":6083,"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/pages\/2436\/revisions\/6083"}],"wp:attachment":[{"href":"https:\/\/ozon.ly\/en\/wp-json\/wp\/v2\/media?parent=2436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}